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Accessibility statement

Introduction

This accessibility statement applies to campus.medway.ac.uk, run by the Universities at Medway. The content on this website is designed for everyone to find, read, and understand. Where we have identified issues with the website’s accessibility or compatibility with assistive technologies they are listed in this statement.

View the site your way

The site has been designed to enable you to:

  • change colours, contrast and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using the keyboard
  • navigate using speech recognition software
    listen to the website using a screen reader (including JAWS, NVDA and VoiceOver)

In addition, there are a number of customisation options for your browser and device that could help you use this website and other websites more effectively.

AbilityNet provide advice on making your device easier to use if you have a disability.

Feedback and contact information

Please contact us if you have an accessibility query including:

If you are experiencing issues with accessing information or using the website
If you find an accessibility problem not listed on this statement
If you have positive feedback on the accessibility considerations made.
When you contact us there is a process in place that will acknowledge your contact, tell you who is dealing with it and give you a timescale by which you can expect a reply.

Complaints process

If you have reported a problem with our website, or asked for an alternative format, but you are not happy with our response, you can contact us to register your difficulty. This helps us improve our processes.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information

The Drill Hall Library is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version (WCAG) 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.

Some parts of the website may not work for everyone. Below are known issues that we either need to fix, cannot fix, or do not need to fix right now.

If you find something that does not work that we missed, remember to contact us.

Non-compliance with the accessibility regulations

This section covers issues that we need to fix and are working to do so.

Links without meaningful purpose

Some of the links are not labelled clearly. This means that links do not make sense when taken out of context, and for some links it is not possible to know what the purpose of the link is. On some pages there are several links to the same resource which are repeated across elements (WCAG: 2.4.4).

We will correct link text over time as we review each page.

Issues with focus indicator

Some elements may not always display effective focus indication (WCAG: 2.4.7).

We will correct focus indication issues over time as we review each page.

Form labels

Some of the forms have labels which are not persistent. These labels do not remain visible when the user begins to enter data in the fields (WCAG: 3.3.2).

We will correct link text over time as we review each page.

Building plans

The Drill Hall floor plans on this page are not currently accessible due to a lack of comprehensive alternative descriptions. People with screen readers or other assistive devices rely on these descriptions to understand the image content and purpose (WCAG: 1.1.1).

We will add text descriptions of locations of facilities to this page to support non visual access.

Disproportionate burden

This section covers issues that we cannot fix right now. We’ve assessed the cost of fixing these issues but believe that doing so would be a disproportionate burden within the meaning of the law.

Not applicable to the Drill Hall Library site.

Content that’s not within the scope of the accessibility regulations

This section covers issues that we do not need to fix right now. The law calls these exemptions.

Maps

Our website uses online maps. Where there is a map, the information being displayed is provided in an alternative format on the same web page.

For example, on our contact us page we have a map to show users where our offices are located. If you cannot read the map, we also have our address listed and full contact information if you need help finding us.

Third-party content

Our website contains third-party content. We do not have control over and are not responsible for the accessibility of this content, but we make best endeavours to work with the third party to improve its accessibility. This may include:

  • Links to non-Drill Hall Library websites
  • Content/functionality on our website
  • Content hosted on other websites, such as social media sites.

To help accessibility compliance across the sector, the Drill Hall Library supports searchBOX, a centralised, independent directory of third-party accessibility information.

searchBOX catalogues the contact information and accessibility statements of third-party suppliers, enables the sharing of community-generated accessibility statements, and allows users to map their supplier ecosystem.

Users can access third-party accessibility statements using the free searchBOX Finder service.

The Drill Hall Library encourages all our partners and suppliers to support this effort by ensuring that their accessibility information is included in the searchBOX directory.

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 22 September 2020.

This website was last tested on 17 September 2020. The test was carried out by University of Kent.

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This mailbox is monitored between 9am and 5pm. If you wish to report a disturbance after 5pm please speak to our security staff at the Drill Hall Library reception.