Telephone: 01634 883278
Drill Hall Library Your library, your future

Contact Us

General enquiries
Opening hours, visiting information
01634 883878
Borrower enquiries
Renewals, fines, reservations:
01634 883278
Subject librarians 01634 883278
IT team 01634 883878
Document supply and inter-library loans enquiries -
IT training 01634 883878


We love to hear feedback from everyone who uses the library. We run a system called ServMetric, which is available on our website, on each PC and a stand-alone console near the main entrance (indicated by the coloured smiley faces). What you say will be directed to our User Services Team - if you leave your email address, they will get back to you

What we do

Subject Librarians

Each subject studied on the Medway campus is allocated a subject librarian. Also frequently called academic support librarian, the subject librarian offers subject support to students and academics.

If you are unsure who your librarian is, please check on our Subject Librarians page. Alternatively, you can email them.

Loan queries

You can log onto your library account to search for and reserve books by clicking on the My Library Account link.

For other general loan, reservation and account queries, please contact us at

User Services

We continually strive to improve our services, so we welcome your feedback.

If you would like to raise an issue or let us know about a good service experience, please contact our User Services team on

IT and learning support

We offer a wide range of IT and learning support - please visit our IT services page.

If you require additional support please contact our IT team on

Document Supply and Inter-Library Loans

Details of this service can be found on our document supply page.

Please direct any queries to the team on

Equality, Diversity and Inclusion (EDI)

Details of how we can support you are on our EDI pages.

If you have an EDI-related query, please contact our EDI team on

Reception and Security

If you have a query regarding lost property, opening hours or room bookings, please contact our Reception and Security team on or 01634 883878.

Useful links
Recent Tweets

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